Frequently Asked Questions

Frequently Asked Questions

Below is a list of some of our most Frequently Asked Questions (FAQs). If your question isn't answered here, or if you would like to get in touch, you can reach us at hello@sarahanneandlittlelion.com and we will get back to you soon.

 

COVID-19 (Update as of October 2021): The Sarah Anne and Little Lion manufacturing warehouse is still open and our team are adhering to stringent health and safety measures which may result in some delays in shipping. We thank you for your patience during this time.

1. Do you ship internationally?

Yes, we currently ship to most countries worldwide. Shipping is calculated at checkout. For more information please contact us at hello@sarahanneandlittlelion.com

2. What currency is displayed on the Sarah Anne and Little Lion website?

Prices are displayed and charged in Australian Dollars (AUD) and are inclusive of all taxes. To convert Australian dollars to a different currency, we recommend visiting www.xe.com/ucc

3.  Can I change my order once it has been submitted?

Until your order has been submitted to our warehouse and commenced manufacturing, we can make changes to it. Please email us immediately at hello@sarahanneandlittlelion.com to let us know of any changes. Please note we cannot make changes once we have started preparing your order.

4. What are your shipping charges within Australia?

Shipping is free for all Australian orders over $50. For orders under this amount, there is a flat shipping rate of $2 per order or $15 for express shipping.

5. I’m not sure what you mean by Stokke Old Care™ versus Stokke New Care™ mattress. Can you clarify?

Stokke changed the size of their change table in 2009. The original Old Care size is slightly larger than the New Care - I custom make to covers so the fit is neat and firm.

Measurements of the new Care™ mattress:
Length 74 cm/ 29,13 inch
Width 61 cm/ 24,02 inch 
Width 51 cm/ 20,08 inch 

Measurements of the old Care™ mattress:
Length 74 cm/ 29,13 inch 
Width 72 cm/ 28,35 inch 
Width 55 cm/ 21,65 inch

You can shop for change pad covers here:

New Care size
Old Care size

Remember, custom orders are welcome!